Privacy Policy

1.1 spinph7 is committed to protecting the privacy and security of your personal information. We understand that Filipino players trust us with sensitive data, and we take that responsibility seriously. This Policy explains in plain terms what data we collect, why we collect it, and how we keep it safe.

1.2 By registering an account with spinph7 or otherwise using our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the spinph7 platform.

1.3 This Policy should be read together with our Terms & Conditions, which govern your use of the spinph7 Services. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

2.1 Identity & Contact Data. When you register a spinph7 account, we collect your full legal name, date of birth, nationality, residential address, email address, and Philippine mobile number. This information is required to verify your identity and comply with PAGCOR and AMLC regulations.

2.2 Verification Documents. To comply with Know Your Customer (KYC) requirements, we may collect copies of government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license), proof of address, and proof of payment method ownership.

2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the spinph7 platform. We do not store full payment card numbers; payment processing is handled by our regulated payment partners.

2.4 Gaming Activity Data. We collect records of your gameplay, including games played, bets placed, wins and losses, session duration, and bonus usage. This data is used for account management, fraud prevention, and responsible gaming monitoring.

2.5 Technical & Usage Data. We automatically collect certain technical information when you access spinph7, including your IP address, device type, operating system, browser type, and pages visited. This helps us maintain platform security and improve user experience.

2.6 Communications Data. If you contact spinph7 customer support, we retain records of those communications, including chat transcripts and email correspondence, for quality assurance and dispute resolution purposes.

3.1 spinph7 collects personal data through the following means:

• Direct collection: Information you provide when registering, completing KYC verification, making transactions, or contacting support;
• Automated collection: Technical data collected automatically through cookies, log files, and similar tracking technologies when you use the platform;
• Third-party sources: Identity verification data from accredited KYC service providers, fraud prevention data from security partners, and payment data from our regulated payment processors;
• Regulatory sources: Information received from PAGCOR, AMLC, or other Philippine government agencies in connection with regulatory compliance obligations.

4.1 spinph7 uses your personal data for the following purposes:

• To create, manage, and maintain your spinph7 account;
• To verify your identity and age (21+) in compliance with Philippine gaming regulations;
• To process deposits, withdrawals, and other financial transactions in Philippine Peso;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To provide customer support and resolve disputes;
• To send you transactional communications, including account notifications and security alerts;
• To send you promotional communications about spinph7 offers and new games, where you have consented to receive such communications;
• To monitor gaming activity for responsible gaming purposes and to enforce self-exclusion requests;
• To comply with our legal and regulatory obligations under Philippine law;
• To improve the spinph7 platform, personalize your experience, and conduct analytics.

4.2 spinph7 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

5.1 spinph7 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your spinph7 account and provide the Services);
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions and AMLC reporting requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and improving our Services, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time.

6.1 spinph7 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances:

• Service providers: We share data with trusted third-party vendors who assist us in operating the spinph7 platform, including KYC verification providers, payment processors, IT infrastructure providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy laws;
• Regulatory authorities: We disclose data to PAGCOR, AMLC, the National Privacy Commission (NPC), and other Philippine government agencies where required by law or regulatory directive;
• Legal proceedings: We may disclose data in response to a valid court order, subpoena, or other legal process;
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of spinph7's assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7.1 Some of spinph7's service providers may be located outside the Philippines. Where personal data is transferred internationally, spinph7 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law, including through contractual data protection clauses.

7.2 By using the spinph7 Services, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

8.1 spinph7 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLC record-keeping requirements;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for three (3) years from the date of the interaction;
• Marketing consent records are retained for the duration of your consent and for one (1) year thereafter.

8.2 When personal data is no longer required for the purposes for which it was collected and retention is no longer legally required, spinph7 will securely delete or anonymize the data.

9.1 spinph7 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use spinph7.

9.2 We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled;
• Functional cookies: Remember your preferences and settings to personalize your spinph7 experience;
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymized where possible;
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access.

9.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the spinph7 platform.

10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by spinph7:

• Right to be informed: The right to know what personal data we collect and how we use it;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your privacy rights have been violated.

10.2 To exercise any of these rights, please contact our Data Protection Officer through the spinph7 support channel. We will respond to all valid requests within fifteen (15) business days. We may need to verify your identity before processing your request.

11.1 The spinph7 platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the data, and report the incident as required by applicable law.

11.2 If you are a parent or guardian and believe that a minor in your care has accessed spinph7, please contact us immediately at the support channel listed in Section 15 so we can take prompt action.

12.1 spinph7 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the spinph7 platform;
• Encryption of sensitive data at rest, including identity documents and financial records;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of our systems;
• Multi-factor authentication requirements for administrative access to data systems.

12.2 While spinph7 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your spinph7 Login credentials confidential and for notifying us immediately of any suspected unauthorized access to your account.

12.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, spinph7 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

13.1 The spinph7 platform may contain links to third-party websites or services. This Policy applies only to the spinph7 platform. We are not responsible for the privacy practices of third-party sites, and we encourage you to review the privacy policies of any third-party services you access.

14.1 spinph7 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or an in-platform notification before the changes take effect. The "Last updated" date at the top of this Policy will reflect the date of the most recent revision.

14.2 Your continued use of the spinph7 Services after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you must cease using the Services and close your account.

15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by spinph7, please contact our Data Protection Officer:

Email: [email protected]
Support: Live chat available on the spinph7 platform, available 24/7.

15.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.